When you’re out and about using a public service, be it a shopping centre or transport, certain assumptions can be made. The service has a duty of care to you, the customer, to make sure the amenities are up to date and in good condition.
Should standards slip, it’s their responsibility to draw this to your attention. If there has been a spillage in the supermarket, for example, the shop should not only clear it away but use a Wet Floor sign.
In an ideal world this would be rigorously followed. Unfortunately the world is far from ideal. Thanks to a combination of negligence and ignorance, these issues are overlooked, sometimes leading to accidents. A faulty swing isn’t taken down, meaning a little boy can fall and hurt himself. A piece of guttering can break off and hurt a passerby. Although the injuries vary in severity- in tragic cases they may be fatal- one fact is clear. Since the accident could have been avoided, the service has patently failed in its duty of care.
Injuries caused in this fashion are amongst the most frustrating and upsetting. A victim may think, “Why me?”- the event was completely arbitrary. If anything, this underlines the company’s culpability. It may have happened to any of their customers, possibly more than once. Thanks to this random event, the victim may suffer from a debilitating long term injury, resulting in doctor’s appointments, medical bills and time off work. The impact on their life may be enormous- they may find themselves unable to practice hobbies they used to enjoy or perform basic functions. That’s without considering psychological side effects; victims of this sort of injury often suffer from conditions such as trauma and depression. If any of these factors apply to you, you may be entitled to compensation.
Blackwater Law’s expert lawyers are fully versed in every kind of public liability claim. If you believe you have a case, you can have a no-obligation first meeting with a member of the team, who will decide where to go from there. Our ‘no win, no fee’ policy means that should you be for any reason unsuccessful, you won’t have to pay a penny. Our primary concern is justice- and helping you to get your life back, So please get in touch today if you think you liable to a public liability claim or know someone that needs legal help.