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A report published by the Kings Fund and Nuffield Trust has found that public satisfaction with NHS services fell to 53% in 2018 from 56% the previous year.
Key findings from the report are:
Even the celebrations around the 70th anniversary of the NHS last year couldn’t stop the decline in satisfaction, despite the government announcing an increase in funding to the service.
However, whilst the overall satisfaction of the service is down on the previous year, it is still well above the low of 1997 which was just 34%.
Satisfaction with individual services differs greatly with just 26% of respondents stating they were very or quite satisfied with social care, but 70% of respondents stating they were very or quite satisfied with outpatient care.
2018 is the first time since 1983, when the survey began, that GP services did not receive the highest rating. GP satisfaction is still relatively high with 63% of survey respondents stating they were very or quite satisfied with the service. However, to put this into context, satisfaction in this category has been on a downward trend since 2009 which saw satisfaction at 80%.
The full report can be found on the Kings Fund website.
Blackwater Law are specialist medical negligence solicitors who can help you if you feel you have received negligent care from the NHS. Contact us today to see if you may be eligible for compensation.