Norfolk And Suffolk Foundation NHS Trust

Mental Health

Delivering mental health and learning disability services across Norfolk and Suffolk, Norfolk and Suffolk Foundation NHS Trust offers a range of specialist services as well as community mental healthcare.

Services offered include mental health inpatient care, child and adolescent mental healthcare, crisis resolution and learning disability services. The trust also takes referrals from the courts and prison service where mental health is a concern.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    October 2019 to March 2020
    • Death
      35
    • Severe
      1
    • Moderate
      34
    • Low
      1,062
    • None
      3,207
    Total 4,339
  • Top 3 categories of Patient Safety Incident
    October 2019 to March 2020
    1. Self-harming behaviour
    2. Infrastructure (including staffing, facilities, environment)
    3. Patient accident

  • Percentage of total
    beds occupied overnight
    April to June 2020
    Percentage of total beds occupied overnight
    74.5%

  • Number of mixed sex
    accommodation breaches
    January 2020
    Number of mixed sex accommodation breaches
    0
  • Percentage of patients followed up within 7 days of mental health discharge
    October to December 2019
    Percentage of patients followed up within 7 days of mental health discharge
    97.2%

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April to 31 August 2020
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0