North West Boroughs Healthcare NHS Foundation Trust

Mental Health

Serving a population of over 3.5 million, North West Boroughs Healthcare NHS Foundation Trust provides community health, mental health and learning disability services across Halton, Knowsley, St Helens, Warrington, Wigan and Bolton, and includes running four walk-in treatment centres.

The trust provides inpatient mental health care for adults for which patients need to be referred by a GP. Other services provided by the trust include children and adolescent mental health, learning disability community team, Macmillan nursing and community therapy. They also support their partners in providing support to people in the Criminal Justice System.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2018 to September 2018
    • None
      2,194
    • Low
      749
    • Moderate
      107
    • Severe
      15
    • Death
      37
    Total 3,102
  • Top 3 categories of Patient Safety Incident
    April 2018 to September 2018
    1. Self-harming behaviour
    2. Medication
    3. Patient accident
  • Percentage of A&E attendances dealt with in 4 hours
    June 2019
    Percentage of A&E attendances dealt with in 4 hours
    98.9%

  • Percentage of total
    beds occupied overnight
    January to March 2019
    Percentage of total beds occupied overnight
    88.9%

  • Number of mixed sex
    accommodation breaches
    May 2019
    Number of mixed sex accommodation breaches
    0
  • Percentage of patients followed up within 7 days of mental health discharge
    January to March 2019
    Percentage of patients followed up within 7 days of mental health discharge
    98.3%

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2019 to 30 June 2019
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0