East And North Hertfordshire NHS Trust

East and North Hertfordshire NHS Trust provides both general medical and specialist services primarily to those living in the Hertforshire area.

The Trust provides care at 4 sites including the 730 bed district general Lister Hospital in Stevenage which provides a 24-hour A&E department, a maternity unit and a number of diagnostic services. The Trust also provides cancer care through the Mount Vernon Cancer Centre which treats from a large catchment area of approximately 2 million people and provides a number of cancer services and treatments including chemotherapy and radiotherapy as well as providing inpatient and palliative care for those with cancer.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2020 to March 2021
    • Death
      4
    • Severe
      13
    • Moderate
      85
    • Low
      1,257
    • None
      6,112
    Total 7,471
  • Top 3 categories of Patient Safety Incident
    April 2020 to March 2021
    1. Treatment, procedure
    2. Access, admission, transfer, discharge (including missing patient)
    3. Medication
  • Percentage of A&E attendances dealt with in 4 hours
    September 2024
    Percentage of A&E attendances dealt with in 4 hours
    73.5%
  • Percentage treated for cancer within 62 days of urgent GP referral
    August 2024
    Percentage treated for cancer within 62 days of urgent GP referral
    87.5%

  • Percentage of total
    beds occupied overnight
    April to June 2024
    Percentage of total beds occupied overnight
    87.3%
  • Summary Hospital-level
    Mortality Indicator
    June 2023 to May 2024
    Summary Hospital-level Mortality Indicator
    2
  • Number of cancelled
    critical operations
    February 2020
    Number of cancelled critical operations
    0
  • Number of cancelled
    elective operations
    April to June 2024
    Number of cancelled elective operations
    29

  • Percentage waiting 6+ weeks
    for diagnostic test
    August 2024
    Percentage waiting 6+ weeks for diagnostic test
    58.7%
  • Number of mixed sex
    accommodation breaches
    August 2024
    Number of mixed sex accommodation breaches
    6

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2021 to 31 August 2021
    2
  • Wrong site surgery - 2
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0