East And North Hertfordshire NHS Trust

East and North Hertfordshire NHS Trust provides both general medical and specialist services primarily to those living in the Hertforshire area.

The Trust provides care at 4 sites including the 730 bed district general Lister Hospital in Stevenage which provides a 24-hour A&E department, a maternity unit and a number of diagnostic services. The Trust also provides cancer care through the Mount Vernon Cancer Centre which treats from a large catchment area of approximately 2 million people and provides a number of cancer services and treatments including chemotherapy and radiotherapy as well as providing inpatient and palliative care for those with cancer.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2019 to September 2019
    • Death
      8
    • Severe
      18
    • Moderate
      42
    • Low
      608
    • None
      3,577
    Total 4,253
  • Top 3 categories of Patient Safety Incident
    April 2019 to September 2019
    1. Treatment, procedure
    2. Medication
    3. Patient accident
  • Percentage of A&E attendances dealt with in 4 hours
    April 2020
    Percentage of A&E attendances dealt with in 4 hours
    78.0%
  • Percentage treated for cancer within 62 days of urgent GP referral
    March 2020
    Percentage treated for cancer within 62 days of urgent GP referral
    89.3%

  • Percentage of total
    beds occupied overnight
    October to December 2019
    Percentage of total beds occupied overnight
    91.0%
  • Summary Hospital-level
    Mortality Indicator
    January to December 2019
    Summary Hospital-level Mortality Indicator
    2
  • Number of cancelled
    critical operations
    January 2020
    Number of cancelled critical operations
    0
  • Number of cancelled
    elective operations
    October to December 2019
    Number of cancelled elective operations
    100

  • Percentage waiting 6+ weeks
    for diagnostic test
    March 2020
    Percentage waiting 6+ weeks for diagnostic test
    5.6%
  • Number of mixed sex
    accommodation breaches
    January 2020
    Number of mixed sex accommodation breaches
    0

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2019 to 29 February 2020
    3
  • Wrong site surgery - 1
  • Retained foreign object post procedure - 1
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 1
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0