Norfolk And Suffolk NHS Foundation Trust

Mental Health

Delivering mental health and learning disability services across Norfolk and Suffolk, Norfolk and Suffolk Foundation NHS Trust offers a range of specialist services as well as community mental healthcare.

Services offered include mental health inpatient care, child and adolescent mental healthcare, crisis resolution and learning disability services. The trust also takes referrals from the courts and prison service where mental health is a concern.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2020 to March 2021
    • Death
      77
    • Severe
      3
    • Moderate
      70
    • Low
      3,227
    • None
      9,243
    Total 12,620
  • Top 3 categories of Patient Safety Incident
    April 2020 to March 2021
    1. Self-harming behaviour
    2. Disruptive, aggressive behaviour
    3. Infrastructure (including staffing, facilities, environment)

  • Percentage of total
    beds occupied overnight
    April to June 2021
    Percentage of total beds occupied overnight
    88.3%

  • Number of mixed sex
    accommodation breaches
    January 2020
    Number of mixed sex accommodation breaches
    0
  • Percentage of patients followed up within 7 days of mental health discharge
    October to December 2019
    Percentage of patients followed up within 7 days of mental health discharge
    97.2%

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2021 to 31 August 2021
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0