Hounslow And Richmond Community Healthcare NHS Trust

Serving a population of over 500,000 residents of Hounslow and Richmond, the Hounslow and Richmond Community Healthcare NHS Trust aims to provide more of its care in patient’s own homes and more localised settings.

Teddington Memorial Hospital is the only hospital under the trust’s management but it does house an Urgent Treatment Centre. Over the many clinics and health centres the trust manage, as well as the hospital, a wide variety of services are offered. These cover various specialisms for the whole community from children to the elderly.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2020 to March 2021
    • Death
      4
    • Severe
      3
    • Moderate
      398
    • Low
      953
    • None
      873
    Total 2,231
  • Top 3 categories of Patient Safety Incident
    April 2020 to March 2021
    1. Infrastructure (including staffing, facilities, environment)
    2. Medication
    3. Access, admission, transfer, discharge (including missing patient)
  • Percentage of A&E attendances dealt with in 4 hours
    September 2021
    Percentage of A&E attendances dealt with in 4 hours
    100.0%


  • Percentage waiting 6+ weeks
    for diagnostic test
    August 2021
    Percentage waiting 6+ weeks for diagnostic test
    1.9%
  • Number of mixed sex
    accommodation breaches
    January 2020
    Number of mixed sex accommodation breaches
    0

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2021 to 31 August 2021
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0