Queen Victoria Hospital NHS Foundation Trust

Providing a minor injuries unit to East Grinstead and the surrounding areas and a specialist sleep disorder clinic, Queen Victoria Hospital NHS Foundation Trust is more well known for providing specialist services for reconstructive surgery and rehabilitation across the South of England.

Patients using the service may need treatment due to a congenital condition, burns, trauma or as the result of a disease such as cancer. In addition, the trust is recognised as being the surgical centre for head and neck cancer in Kent and Sussex, and as such takes part in a training programme for head and neck surgical fellows. The trust provides its specialist services through a network of hospitals and community healthcare sites.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    October 2019 to March 2020
    • Death
      0
    • Severe
      0
    • Moderate
      1
    • Low
      53
    • None
      312
    Total 366
  • Top 3 categories of Patient Safety Incident
    October 2019 to March 2020
    1. Medication
    2. Documentation (including records, identification)
    3. Patient accident
  • Percentage of A&E attendances dealt with in 4 hours
    September 2020
    Percentage of A&E attendances dealt with in 4 hours
    99.9%
  • Percentage treated for cancer within 62 days of urgent GP referral
    August 2020
    Percentage treated for cancer within 62 days of urgent GP referral
    91.3%

  • Percentage of total
    beds occupied overnight
    April to June 2020
    Percentage of total beds occupied overnight
    33.2%
  • Number of cancelled
    critical operations
    January 2020
    Number of cancelled critical operations
    8
  • Number of cancelled
    elective operations
    October to December 2019
    Number of cancelled elective operations
    39

  • Percentage waiting 6+ weeks
    for diagnostic test
    August 2020
    Percentage waiting 6+ weeks for diagnostic test
    13.2%
  • Number of mixed sex
    accommodation breaches
    January 2020
    Number of mixed sex accommodation breaches
    0

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April to 31 August 2020
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0