West London NHS Trust

Mental Health

Looking to improve the services available to mental health patients, West London NHS Trust makes research a priority and works with a number of universities for this purpose.

The trust are also a foundering partner in the Institute of Mental Health along with Bucks New University. In terms of practical care, the trust provides both community and inpatient mental health care in Ealing, Hounslow and Hammersmith and Fulham. In the London Borough of Brent, the trust provides child and adolescent mental health services. The trust also provides support to the criminal justice system where it is believed that someone’s mental health may have contributed to their offending.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2020 to March 2021
    • Death
      26
    • Severe
      24
    • Moderate
      209
    • Low
      1,034
    • None
      3,489
    Total 4,782
  • Top 3 categories of Patient Safety Incident
    April 2020 to March 2021
    1. Self-harming behaviour
    2. Disruptive, aggressive behaviour
    3. Patient accident

  • Percentage of total
    beds occupied overnight
    October to December 2023
    Percentage of total beds occupied overnight
    88.9%

  • Percentage waiting 6+ weeks
    for diagnostic test
    February 2024
    Percentage waiting 6+ weeks for diagnostic test
    0.0%
  • Number of mixed sex
    accommodation breaches
    February 2024
    Number of mixed sex accommodation breaches
    7
  • Percentage of patients followed up within 7 days of mental health discharge
    October to December 2019
    Percentage of patients followed up within 7 days of mental health discharge
    94.6%

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2021 to 31 August 2021
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0