Hertfordshire Community NHS Trust

Hertfordshire Community NHS Trust provides medical care across the county, and also some specialist children’s services in West Essex.

Employing over 3,000 members of staff, the trust is one of the largest employers in the county. Through the 8 hospitals and numerous community centres and clinics under their leadership, the trust serves approximately 1.1 million local people with services such as heart failure service, lymphoedema service, respiratory service and prison care at HMP The Mount.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2018 to September 2018
    • None
      1,255
    • Low
      1,220
    • Moderate
      29
    • Severe
      5
    • Death
      0
    Total 2,509
  • Top 3 categories of Patient Safety Incident
    April 2018 to September 2018
    1. Implementation of care and ongoing monitoring / review
    2. Patient accident
    3. Access, admission, transfer, discharge (including missing patient)
  • Percentage of A&E attendances dealt with in 4 hours
    May 2019
    Percentage of A&E attendances dealt with in 4 hours
    100.0%


    • Number of mixed sex
      accommodation breaches
      April 2019
      Number of mixed sex accommodation breaches
      0

    • Number of Never Events and number by category
      Number of Never Events and
      number by category
      1 April 2018 to 30 April 2019
      0
    • Wrong site surgery - 0
    • Retained foreign object post procedure - 0
    • Wrong implant/prosthesis - 0
    • Misplaced naso- or orogastric tubes - 0
    • Overdose of insulin due to abbreviations or incorrect device - 0
    • Administration of medication by the wrong route - 0
    • Overdose of methotrexate for non cancer treatment - 0
    • Failure to install functional collapsible shower or curtain rails - 0
    • Transfusion or transplantation of ABO incompatible blood components or organs - 0
    • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
    • Misselection of high strength midazolam - 0
    • Misselection of a strong potassium solution - 0
    • Falls from poorly restricted windows - 0
    • Chest or neck entrapment in bed rails - 0
    • Scalding of patients - 0