Hertfordshire Community NHS Trust

Hertfordshire Community NHS Trust provides medical care across the county, and also some specialist children’s services in West Essex.

Employing over 3,000 members of staff, the trust is one of the largest employers in the county. Through the 8 hospitals and numerous community centres and clinics under their leadership, the trust serves approximately 1.1 million local people with services such as heart failure service, lymphoedema service, respiratory service and prison care at HMP The Mount.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2020 to March 2021
    • Death
      0
    • Severe
      0
    • Moderate
      6
    • Low
      460
    • None
      347
    Total 813
  • Top 3 categories of Patient Safety Incident
    April 2020 to March 2021
    1. Infrastructure (including staffing, facilities, environment)
    2. Medication
    3. Medical device / equipment
  • Percentage of A&E attendances dealt with in 4 hours
    February 2024
    Percentage of A&E attendances dealt with in 4 hours
    99.4%


  • Number of mixed sex
    accommodation breaches
    January 2024
    Number of mixed sex accommodation breaches
    0

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2021 to 31 August 2021
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0