North East London NHS Foundation Trust

Mental Health

Covering the London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, North East London NHS Foundation Trust provides integrated community and mental health services.

The trust also provides specialised services to Brentwood, Basildon and Thurrock in South Essex, and also across Kent and the Medway area. The population served by this trust is approximately 4.3 million. The services are provided by the trust are run from over 200 sites including nine hospitals. Services the trust offer includes those for eating disorders, podiatry, community mental health and prosthetics.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    October 2018 to March 2019
    • Death
      9
    • Severe
      8
    • Moderate
      347
    • Low
      1,546
    • None
      2,843
    Total 4,753
  • Top 3 categories of Patient Safety Incident
    October 2018 to March 2019
    1. Implementation of care and ongoing monitoring / review
    2. Self-harming behaviour
    3. Access, admission, transfer, discharge (including missing patient)
  • Percentage of A&E attendances dealt with in 4 hours
    November 2019
    Percentage of A&E attendances dealt with in 4 hours
    99.4%

  • Percentage of total
    beds occupied overnight
    July to September 2019
    Percentage of total beds occupied overnight
    88.0%

  • Number of mixed sex
    accommodation breaches
    October 2019
    Number of mixed sex accommodation breaches
    0
  • Percentage of patients followed up within 7 days of mental health discharge
    July to September 2019
    Percentage of patients followed up within 7 days of mental health discharge
    96.8%

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2019 to 31 October 2019
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0