Norfolk Community Health And Care NHS Trust

Serving the areas of Norfolk and Suffolk, Norfolk Community Health and Care NHS Trust offers health care services to a population of approximately 900,000 people.

It’s various medical centres and clinics cover a wide array of services including ADHD nursing service, COPD nurse, teenage health clinic and falls prevention.

Figures for this Trust

  • Number of Patient Safety Incidents & harm caused
    April 2020 to March 2021
    • Death
      7
    • Severe
      65
    • Moderate
      608
    • Low
      2,686
    • None
      1,646
    Total 5,012
  • Top 3 categories of Patient Safety Incident
    April 2020 to March 2021
    1. Infrastructure (including staffing, facilities, environment)
    2. Clinical assessment (including diagnosis, scans, tests, assessments)
    3. Medication

  • Percentage of total
    beds occupied overnight
    April to June 2021
    Percentage of total beds occupied overnight
    84.5%

  • Number of mixed sex
    accommodation breaches
    January 2020
    Number of mixed sex accommodation breaches
    0

  • Number of Never Events and number by category
    Number of Never Events and
    number by category
    1 April 2021 to 31 August 2021
    0
  • Wrong site surgery - 0
  • Retained foreign object post procedure - 0
  • Wrong implant/prosthesis - 0
  • Misplaced naso- or orogastric tubes - 0
  • Overdose of insulin due to abbreviations or incorrect device - 0
  • Administration of medication by the wrong route - 0
  • Overdose of methotrexate for non cancer treatment - 0
  • Failure to install functional collapsible shower or curtain rails - 0
  • Transfusion or transplantation of ABO incompatible blood components or organs - 0
  • Unintentional connection of a patient requiring O2 to an air flowmeter - 0
  • Misselection of high strength midazolam - 0
  • Misselection of a strong potassium solution - 0
  • Falls from poorly restricted windows - 0
  • Chest or neck entrapment in bed rails - 0
  • Scalding of patients - 0